View looking over the pool area towards the mountains

Case Study: A Winter Testing Retreat for a Global Automotive Brand

Client: International Automotive Manufacturer

Location: Wānaka, New Zealand
Duration: 2-month stay during winter season
Purpose: Snow Farm vehicle testing base
Guests: Rotating teams of engineers, drivers, and executives

Overview

When a globally recognised automotive brand selected Snow Farm NZ as the location for their winter vehicle testing, they needed more than just accommodation—they needed a private retreat that could serve as a comfortable base, operational headquarters, and restful sanctuary for their rotating international teams. They chose Wānaka Haven for its space, privacy, flexibility, and professional onsite support.

Challenge

The project required:

  • A high-capacity lodge that could house up to 16 people at a time

  • Ongoing team changes over a 2-month period

  • Mid-stay and end-of-stay cleaning and reset service tailored to individual guests

  • A space that felt like a home away from home, balancing privacy and collaboration

The client sought a solution that would keep the team refreshed and focused during long days in alpine conditions, while offering the comforts and connection of home.

Our Solution

Wānaka Haven provided a fully serviced, exclusive-use luxury lodge with eight ensuite bedrooms, two lounges, a chef’s kitchen, outdoor entertaining areas, and a heated pool and spa—all set on six acres just minutes from central Wānaka.

We delivered:

  • Custom arrival and departure management for staggered guest transitions

  • Mid-stay housekeeping tailored to individuals’ room preferences and timings abd ensuring the lodge was pristine and clean week to week.

  • Full room refresh cleans upon each guest’s departure

  • Daily check-ins and optional concierge support for restocking or additional requests

The lodge’s dual living areas and spacious grounds allowed each guest to unwind in solitude or come together with ease, whether to debrief the day or share a casual evening meal.

Results

  • Seamless two-month operation for multiple international teams

  • Guests consistently described Wānaka Haven as a "peaceful, luxurious base" and the ideal place to recover after intensive snow testing

  • Our hosting team maintained hotel-grade service standards with the flexibility of a private residence

  • The property’s natural layout enabled both productivity and restoration, with areas for laptop work, meals, or soaking in the spa under the stars

Guest Feedback

“Wānaka Haven gave us everything we needed—a warm quiet space, fast WiFi, plenty of privacy, and the comfort of knowing everything was taken care of. After 10 hours in snow boots, coming home to this was perfect.”
– Senior Engineer, Automotive Testing Team

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